Terms & Conditions

Introduction

Welcome to Genesis Techsol Consultancy. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these Terms, you must not use our website or services.

User Responsibilities

  • You agree to provide accurate and up-to-date information required for the successful completion of our services.

  • You are responsible for securing your own login credentials (usernames, passwords) and ensuring the confidentiality of any sensitive information related to your website or digital marketing accounts.

  • You must adhere to all applicable local, national, or international laws regarding website content, branding, or marketing.

Payments

  • Payment terms will be outlined in your official proposal or service agreement.

  • Full payment or a structured installment plan must be followed as agreed upon.

  • Failure to pay on time may result in project delays, suspension, or termination of services.

Refund Policy

Our refund policy is enforced strictly. Refunds will only be considered under the following conditions:

  • Cancellation Before Work Starts: If the project is canceled before work begins, a full refund will be provided (excluding any transaction fees).

  • Partial Refunds: If the project is in progress but significant work has not been completed, a partial refund may be granted based on the amount of work done.

  • Non-Refundable Fees: Fees paid for domain registration, third-party tools, or licenses are non-refundable.

  • No Refund After Delivery: Once final deliverables are approved by the client, no refunds will be provided, including cases of change of mind.

Revisions and Changes

  • A limited number of revisions are included, as specified in your service agreement.

  • Additional revisions beyond the agreed number will incur extra charges.

  • Any changes to the original scope or new feature requests may affect the timeline and cost of delivery.

SMS Terms and Conditions

By opting in, you agree to receive text messages from Genesis Techsol Consultancy related to your inquiry. You can reply STOP to unsubscribe or HELP for more info. Message frequency may vary. Standard message and data rates may apply. See our Privacy Policy for how your data is used.

Intellectual Property

  • Upon full payment, ownership of the final website, content, and marketing materials created by us will be transferred to the client.

  • We reserve the right to showcase completed work in our portfolio unless otherwise agreed upon.

Confidentiality

Your privacy is important to us. All personal and project-related information will be handled with strict confidentiality and will not be shared with third parties unless necessary to fulfill our services, as explained in our Privacy Policy.

Termination of Services

We reserve the right to terminate services if the client violates these Terms and Conditions or any contractual obligations. No refunds will be given in cases of termination due to client misconduct or breach.

Changes to These Terms

These Terms and Conditions may be updated at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

Send us a message

Please feel free to send us any questions, feedback or suggestions you might have.